We say we are customer first, but we are not. The customer has been on their knees for 2 years and we are bleeding them dry. The most successful retailers are making money, not from retailing but from logistics at scale and new media networks. These have created false economies, driving up costs for brands, increasing workloads and are largely accessibl…
Wait a minute. Wait a minute Doc, are you telling me you built a time machine out of a DeLorean? - The State of the Retail Apocalypse 2025 version.
2025 proved to us Retail was broken - not in the ways we care to talk about.
