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Transcript

Shoptalk Small Talk and Other Stuff

The V Spot 19.09.25

Welcome to the V spot, Your home for the comm nearly news. It is conference season, again. Welcome to the new RetailClub - beach vibes. Looked great. Shoptoberfest, Prost my friends and of course everyone forgot, Shoptalk Small - the express conference. And yet Nick Kaplan still had his VA planning meetings for him. #Bigshot

Let’s do the news.

Some of the best Tweets of the week.

Form DHL Express UK - Apologies for the confusion, however this matter would need to be raised with DHL Ecommerce UK directly. Kind regards,

There are always many different approaches companies take to their event and social poosting:

The drinkers - Day 1 at Shoptalk Fall wrapped up. IF you still have not stopped by Booth H31, make sure it is on your list. - WOW the gig has closed and you are asking people to stop by. If you are not at a bar or restaurant now, who even are you?

The confident sales team: Flexport is joining the action at Shoptalk fall. Come by our booth to get yout bits signed by our CEO, Ryan.

The tech geeks: Is your Magento store running slow? If could be your extensions. Check out our new blog - sorry, this was dated 2015

The newbies: It’s a rave? Its a funhouse, no its shoptalk - are you here? Seems like someone was enjoying nosecandy on the flight over.

The start up: No booth - no problem, according to this guy - At @Shoptalk till Friday! Want to talk or even increase your customer LTV during Q4 - come find me.

The crazies: Shoptalk is known as the Davos of retail

Lets get back to reality.

Fall into the BNPL trap - Gap announces Klarna. Gap Inc. has partnered with Klarna to offer the payment provider’s services across its portfolio of brands including Old Navy, Gap, Banana Republic and Athleta. Newsflash If you need Klarna to buy Old Navy, you don’t need the clothes.

Rent the runway still going? In news that shocked us, RTR ( the disruptor that created the fashion rental category and forever changed the fashion ecosystem, today announces a growth recapitalization.) is still a thing.CX sees an improvement in NPOS but Financial results weren’t as rosy. While revenue grew 2.5% year over year to $80.9 million, gross profit decreased 25% year over year to $24.3 million.

In August, Rent the Runway announced a recapitalization plan to reduce debt. Shout out to to story 3 , nexus and APS - but there is a clue in the name to their future. Run.

Here is a headline from Retail Brew worth considering - when you send a text and someone picks it up wrong because there is no “tone of context” we know what that can be like. So this headline caught our eye.

Do you think it is

What’s eBay doing at Fashion Week?

Shout-out to our friends at Omnisend, who make email and SMS so seamless you’ll think you hired a room full of caffeinated interns. Smarter workflows, more sales, less drama. Omnisend, because your customers deserve better than ‘Hey [FirstName].’”

That is the 4 minutes you are not getting back this week

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